Plane Pal similar to Fly Tot (Planepal Fly-Tot Flytot)- includes a carry bag and compact foot pump
We are W.A. stockists for Plane Pal !
UPGRADE YOUR KIDS COMFORT! AUSTRALIA'S BEST FAMILY TRAVEL ACCESSORY
As seen on Today Tonight! https://www.youtube.com/watch?v=Zxqg4H0kxNQ&feature=youtu.be
WHAT IS PLANE PAL?
Plane Pal is a custom designed inflatable cushion that fills the space between your child’s seat and the seat in front. Made from high quality nylon, Plane Pal is light weight and compact and comes with a pump for stress free, easy inflation after take off. Plane Pal can also be used on trains and buses and for car travel.
HOW DOES IT WORK?
Plane Pal allows you to use the previously wasted space between you child’s seat and the seat in front creating a flat surface for your child to either extend their legs on and remain sitting up right or to lay flat and (hopefully) sleep on.
WILL PLANE PAL FIT ALL PLANE SEATS? WILL IT SIT FLUSH WITH THE SEAT?
Plane Pal is designed to fit most economy airlines and most standard, bus and train seats. Plane Pal is designed so that it has 2 sizes. It can be used upright or upside down to fit the space between your child’s seat and the seat in front. In most cases it will sit flush with your child's seat. By inflating Plane Pal in position you can adjust the level of inflation to ensure a snug fit that is level with the seat.
PLANE PAL CAN BE USED IN BULK HEAD OR BASSINET ROWS, SIMPLY TURN IT LENGTHWAYS AND SECURE WITH ADDITION HAND LUGGAGE IF NEED BE. FOR EXTRA LARGE AREAS YOU MAY BE ABLE TO USE 2 PLANE PALS. SEE YOU INSTAGRAM FOR EXAMPLES.
ARE PLANE PALS ALLOWED ON ALL AIRLINES?
The advice from most air lines is that as long as the aisle and area between your seat and the seat in front remains clear during take of and landing you are entitled to use an inflated cushion during the remainder of the flight. Singapore Airlines have expressly approved the use of inflatable travel beds for kids. We highly recommend contacting your airline carrier prior to purchasing/hiring to ensure they will allow its use. Although we do find that depending on who you speak to the answer can change back and forth during one phone call! We do not accept returns for refusal of use. Please read our testimonials and view our Instagram to see what airlines customers have flown with Plane Pal.
Remember that Plane Pal is designed for all forms of travel including rail, buses and cars.
OVER 41 APPROVED AIRLINES
Most airlines are happy to allow the safe use of Plane Pal as per our instructions:
- Plane Pal is to be used in the window seat or the middle seat in the centre rows
- Plane Pal is not to be used during take off or landing
- The child's seatbelt remains fastened at all times (you can request an infant extender belt to help with this)
Aircrafts are private property and airlines ultimately decide what is/isn't allowed on their flights. However, of the airlines we have encountered, the good news is most are supportive of our mission 'to make travel luxurious for all families'. And we are adding new airline partners constantly!
The following airlines have advised via their customer service that they allow Plane Pal:
Delta Air Lines
KLM Royal Dutch Airlines
Royal Jordanian Airlines
The above list is indicative only and provided on a "best endeavours basis", based on responses from airlines and/or previous customer experiences. In using this information, you accept we can't be held responsible should the airline refuse use. As advised in section 1.4 of our terms, refunds are not allowed where a third party carrier refuses a Plane Pal's use.
You accept full responsibility for contacting your carrier prior to purchasing to check they don't expressly exclude the use of a Plane Pal onboard, as policies can change frequently e.g from our experience, we do find that depending on who you speak to the answer can change back and forth during one phone call!
Couldn't find your airline above? Don't panic. We probably haven't had a clear indication from the airline yet. We suggest you contact the airline directly or check out customer experience on our facebook page https://www.facebook.com/totsonthego.com.au/
WHO CAN USE A PLANE PAL?
Plane pal was designed with children between 2-8 years old in mind, as they can utilise the product to its full potential and extend their legs or lay flat.
Adults tend to only be able to sit crossed legged or with their legs set to one side. For many adults just being able to raise their legs helps them to travel more comfortably.
CAN AN INFANT (CHILD UNDER 2 YEARS) USE A PLANE PAL?
If you choose to purchase a seat for your infant or are lucky enough to have a spare seat allocated to you on your flight then Plane Pal can most certainly be used.
Plane Pal is highly effective for infants and toddlers if used correctly. It is important to closely monitor your toddler to ensure they do not roll off the seat or Plane Pal. It is vital that their seat belt remains fastened at all times to avoid injury.
WHAT ARE THE DIMENSIONS AND HOW MUCH DOES IT WEIGH?
Inflated the Plane Pal measures: 57cm x 47cm x 37cm and weighs 900 grams (0.9 kg).
A deflated Plane Pal stowed in the Plane Pal travel bag measures approx. 40cm x 16cm x 10cm.
The foot pump measures 24cm x 16cm x 14cm and weighs 350 grams (0.35 kg) and can also be stowed in the travel bag.
The Plane Pal, pump and travel bag weigh 1.3 kgs when packaged together.
Here is the backpack, so light and easy to carry through the airport.
WHAT IS THE MAXIMUM WEIGHT CAPACITY?
Maximum weight capacity is 90 kg.
HOW DO I INFLATE MY PLANE PAL?
Plane Pal comes with a pump for inflation. It can also be inflated manually by simply blowing it up.
Click HERE to got to the instruction page for full details.
PLEASE NOTE: You may need to top up your Plane Pal during the flight. This is due to changing air pressure at different altitudes impacting the air inside your Plane Pal. Plane Pal is made to withstand expanding air pressure, however, contraction can occur and require a small amount of additional inflation.
HOW LONG DOES IT TAKE TO INFLATE AND DEFLATE?
Inflation takes around 2 - 3 minutes and deflation about approximately 3 seconds.
CAN I INFLATE MY PLANE PAL WITHOUT THE PUMP- MY PUMP MAKES A WHISTLING NOISE?
Yes, you can manually inflate your Plane Pal by simply blowing it up. This may help those families trying to minimise bulk when packing. It depends on how much ‘puff’ you’ve got.
The tube that connects the pump to the pillow does "whistle," this is unavoidable. Thankfully the noise of the aircrafts engines mask this and it is barely audible. Furthermore pumping slowly reduced the noise.
If your Plane Pal gets dirty simply wipe it down with warm water, a mild soap and wash cloth. Plane Pal cannot be put in a washing machine and should not be submerged in water.
Ensure your Plane Pal is not jumped on, exposed to heat or sharp objects and it should have a long and happy life.
Each time you prepare to travel you should inspect your Plane Pal and practice inflation to ensure it is in good condition and has not been damaged in transit or storage.
6 MONTH PRODUCT WARRANTY
LIMITED WARRANTY CONDITIONS
1. All Plane Pal products are warranted for 6 (SIX) months from the date of purchase, subject to the terms and conditions contained herein.
2. The product will be repaired or replaced by Plane Pal, if, at their sole discretion, it is found to be faulty within the warranty period.
3. This warranty only applies to products sold and distributed by planepal.com.au and its authorised dealers and or retail outlets.
4. This warranty only applies to products that are proven to be purchased with an official receipt of purchase from planepal.com.au and it’s authorised dealers and or retail outlets.
5. This warranty only applies if the product has been used in accordance with the manufacturers instructions under normal use and with reasonable care subject to all terms and conditions set out in this document.
6. This warranty is not transferable. This warranty is only valid for the original purchaser and does not apply to any subsequent purchaser/end user.
7 This limited warranty does not cover any of the following:
+ Defects or damages resulting from misuse of the product;
+ Defects or damages from abnormal use (such as rental of the unit or loaning of the unit to 3rd parties), abnormal conditions, improper storage, improper cleaning, unauthorised repair, neglect, rough handling, abuse, accident, alteration, improper installation or where the item has been punctured by an object.
+ The cost or delivery or transportation of the product to the dealer;
+ Normal wear and tear;
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY IS YOUR SOLE AND EXCLUSIVE REMEDY AGAINST PLANE PAL (SMC MEDICAL PTY LTD) AND PLANE PAL’S (SMC MEDICAL PTY LTD) SOLE AND EXCLUSIVE LIABILITY IN RESPECT OF DEFECTS IN PRODUCT. HOWEVER, THIS LIMITED WARRANTY SHALL NOT EXCLUDE NOR LIMIT ANY OF YOUR LEGAL (STATUTORY) RIGHTS UNDER APPLICABLE NATIONAL LAWS.
TO THE EXTENT PERMITTED BY APPLICABLE LAW PLANE PAL (SMC MEDICAL PTY LTD) DOES NOT ASSUME ANY LIABILITY FOR LOSS OF OR DAMAGE TO PROPERTY, FOR ANY LOSS OF PROFIT, LOSS OF USE OF PRODUCTS OR FUNCTIONALITY, LOSS OF BUSINESS, LOSS OF REVENUES OR LOSS OF ANTICIPATED PROFIT, INCREASED COSTS OR EXPENSES OR FOR ANY INDIRECT, OR SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, PLANE PAL'S (SMC MEDICAL PTY LTD'S) LIABILITY SHALL BE LIMITED TO THE PURCHASE VALUE OF THE PRODUCT. THE ABOVE LIMITATIONS SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CAUSED BY DEFECT OF PRODUCT IN MATERIAL, DESIGN AND WORKMANSHIP.
PLANE PAL (SMC MEDICAL PTY LTD) RESERVES THE RIGHT TO CHANGE PRODUCT FEATURES AND WARRANTY PROCEDURES WITHOUT NOTICE.
1. All items must be returned in accordance with the below procedure or the application will not be accepted:
2. Pack and return the item in the original packaging and shipping box, if possible;
3. Include the original packing slip or receipt and your reason for return;
ADDRESS THE PACKAGE TO
PO BOX 660
TUGUN QLD 4224
Please note the information contained here is from the Plane Pal Australia website and is for general information purposes only. Whilst care is taken to ensure the accuracy and validity of all information presented, we make no representations or warranties of any kind, express or implied about the completeness, accuracy, suitability or reliability in regards to our website or products and services contained therein.